Lucas Coon's Background
Lucas Coon's Experience
Level One Internet Technician and Support/ NOC Technician at ISPN
July 2011 - September 2012 | Lenexa, KS
Working in a high volume call center assisting with a multitude of internet related issues. These include but are not limited to; troubleshooting DSL, FiberOptic, Fixed wireless, and Coaxial Connections, Setting up DSL connections with PPPoA, PPPoE and Bridged connections, Setting customers up on POP3, IMAP and SMTP server connections, Telnetting into various mail servers, identifying different issues on the TCP/IP level, Assisting in the basic configuration of all modems and routers, Assisting in setting up port forwarding, port triggering and complete DMZ of modems/routers, assisting in the removing and rebuilding of internet dialers, testing dial up connections, and various other computer configuration assistance.
Information Security Technician at Central HQ at NIC Inc.
September 2012 - Present | Olathe, Kansas
Was brought in as a resource to maintain all vulnerability assessment for 30+ offices and 2 central data centers, at the asset level. Led and managed the company wide roll-out of the QualysGuard Vulnerability management tool including; gathering of all network segment information, set-up of all IP assets within the tool, assisting in the set up of internal network scanners, scheduling of all external, internal and PCI compliance based scanning efforts and collaboration in remediation efforts of all findings. Achieved QualysGuard Certified Specialist status through completion of the QualysGuard Training and Certification program, indicating ability to deploy, operate, and monitor QualysGuard for vulnerability management and policy compliance. Tracked vulnerability metrics for external, internal, and compliance scanning efforts for 30+ business units throughout the United States. Maintained direct communication with the business units to assist in remediation of findings and assisting in report responses within a strict timeframe. Aided The Lead Security Analyst in requirements for our Security Management Program, including but not limited to; vulnerability report response and tracking, email filter check, and Desktop Risk Assessment. Aided the Security Operations team in vulnerability assessment and tracking of remediated findings. Aided the Director of Information Security in policy and process creation.
Lucas Coon's Education
2013 – 2015
Concentration: Information Systems Security and Information Assurance
ITT Technical Institute
2011 – 2013
Concentration: Information System Security
Activities: National Technical Honor Society
Itt Technical Institute
2009 – 2011
Concentration: Computer Networking Systems / Information Technology
Lucas Coon's Interests & Activities
Network Vulnerability scanning and assessment, Vulnerability reporting, Network vulnerability remediation, Penetration testing reconnaissance, Desktop Risk Assessment tracking and reporting, Setting up, operating, and managing a corporate wide vulnerability scanning tool, vulnerability metrics reporting and tracking, compliance tracking and reporting, Security Management Program compliance and certification. Residential and commercial based router setup and standard operation, operating system deployment, and network configuration, such as printers, routers, modems, switches and other peripherals.